Internal mail tracking
for mailrooms and
receptions

The OmniPost portal is an effective way for you to track the live status of a parcel in the system.

The internal parcel tracking software shows you who received it, who it is for, where it is currently stored, how it is moving through the system, who delivered it, photos, and finally the proof of delivery signature or ID card scan.

Importantly, recipients can also have access to this information, and because they get alerted to the item’s existence, they have the opportunity to change delivery instructions etc – saving time, allowing staff to be more productive and improving customer satisfaction and parcel management.

It’s simple to tailor OmniPost mailroom tracking software using the admin-user function, so it works exactly the way you like to.

• Custom create email and SMS messaging to update users upon the change of status of a parcel
• Personalise messages and add your company branding
• Set preferences by location for delivery or collection rules and alerts
• Create and manage system and mobile users and their respective access
• Define your own delivery threshold rules and generate KPIs
• Create and manage your own courier and service lists
• Configure for your own internal post tracking process – collections, delivery, post round etc
• Integrate with our smart-locker solution, available with a choice of styles

Reports can be configured so you have the data that you need in your organisation. As well as being the ultimate accountability and audit solution, these reports can be used to improve processes – flagging trends before they become issues.

Simple to apply filters deliver data on a host of fields – couriers, dates, times, processing issues, peaks and troughs of deliveries. These alert you to information to help with resource planning and improving services.

A summary of key information is available on the ‘OmniPost Dashboard’. Some reports can be auto-generated, but we recognise that the best solution is to give you access to the data, so we provide the option to Filter/Search and export data to XLS.

Reports can be configured so you have the data that you need in your organisation. As well as being the ultimate accountability and audit solution to internal post tracking, these reports can be used to improve processes – flagging trends before they become issues.

Simple to apply filters deliver data on a host of fields – couriers, dates, times, processing issues, peaks and troughs of deliveries. These alert you to information to help with resource planning and improving services.

A summary of key information is available on the ‘OmniPost Dashboard’. Some reports can be auto-generated, but we recognise that the best solution is to give you access to the data, so we provide the option to Filter/Search and export data to XLS.

OmniPost improves service to your users – it also supports your internal mailroom team.

It mimics the traditional mailroom process but removes cumbersome, time-consuming and outdated paper systems and replaces them with a smart, intelligent, flexible, time effective and efficient solution to parcel management system tracking.

Improving customer satisfaction is always key, but OmniPost also protects the mailroom with clear data and accountability. Disputes are reduced. Time spent logging parcels, processing them and tracking them is minimal. The reception or mailroom becomes safer and mess-free. It saves time, costs and unnecessary complaints. Internal parcel tracking software that is absolute value for money.

OmniPost in the Cloud

OmniPost is a Cloud Hosted web application that is ready to go, working on your existing PCs.  The web application provides access to all functionality, including access to reporting and admin tools. It is hosted in the UK by AWS (Amazon Web Services) so you can be assured of super secure, reliable access to your data.

OmniPost on the move

OmniPost Mobile works with any iOS or Android phone, tablet or mobile computer. Every working environment is considered using smart development tools. The application works both online and offline, so you don’t need a permanent internet connection.

Our hardware partners include Zebra, Datalogic, Honeywell, Opticon and Handheld. Examples include the Datalogic Memor 11 and the Zebra TC57x, both delivering excellent performance without breaking the bank.