VISITOR MANAGEMENT SYSTEMS
Simple, effective
visitor management
systems for your staff,
visitors and contractors
The simplest, safest and most effective way to welcome and manage staff, visitors and contractors to your sites.
Simply protect visitors, contractors and your staff
SkyVisitor, the visitor management system from ExPD, ensures checking in to your building is the simplest and most professional experience possible.
First impressions count, but regulatory compliance and the safety of visitors, contractors and your team, matter even more – SkyVisitor has that covered too.
Little can be more important in facilities management, than the way you physically manage visitors, contractors and your people to and through your buildings. We work with everything from prestigious multi-tenanted apartments and corporate headquarters, to food handling facilities, shopping centres and NHS Estates.
Do you have regular visitors or contractors? View our solutions for them.
Safe | Secure | Speedy | Stylish
Visitors, staff and contractors
SkyVisitor goes to work before your visitor, guest or contractor even arrives on site.
When the host books a visit, the visitor management system automatically issues an invitation email. Although auto-generated, the content of the email can be branded and is fully customisable to include all the information the guest needs to simply and safely begin that visit.
That includes your location, which entrance to arrive at, and how to request and be assigned a parking space. It accommodates ad hoc visitors, contractors and staff and can outline security requirements and include essential health and safety information.
It can even provide pass numbers or keys or include a unique QR code for contact-free, speedy check-in from their smartphone or mobile computer.
Safe, secure management
In addition to the systems for all visitor check-ins, SkyVisitor makes the management of staff, visitors and contractors on-site safer, more professional and more accountable.
Pre‐planned visits ensure all documentation is in place before an individual even arrives on site.
It also acts as a second layer of health and safety management and accountability.
Only once the host checks documentation is submitted and correct is the visit from a staff member, visitor or contractor approved.
Simple control of visitors to your sites
Managing visitors and reporting mechanisms
The SkyVisitor Portal includes dynamic, real-time lists of expected, arrived and departed staff, visitors and contractors and allows for future planning and resourcing.
Reports can include visitor statistics, trends, volumes, no‐shows and much more, ensuring your reception systems are working effectively. These can flag trends before they become issues.
Reporting and improving
The Online Portal allows you to view dynamic lists of expected, arrived and departed visitors and produce statistical reports such as visitor statistics, trends, volumes, no-shows and much more.
SkyVisitor allows you to create your own custom reports and have these saved in the system. This means that you can get customised meaningful data out of your visitor system.
Photo badges
The integrated visitor photo badge system is quick and simple, badges can even be pre-printed for planned arrivals. They can be produced at any size on a host of printers: card, paper, thermal, re‐writable card or label.
Item control
Items issued to visitors – such as radios, keys, access cards and fobs – can be registered through SkyVisitor and onscreen alerts created when the visitor checks out.
ExPD also has an asset management system that works across teams and visitors.
Details to develop
Just how does it work?
- On‐site support
- Signatures
- Access control
- Paxton Integration
- Evacuation functionality
- Multiple locations
- Unlimited support
- QR Express sign-in/out
- Document control
- Custom fields
- Offline mode
- Recurring visits
- User levels
- Inductions/Health & Safety
- Custom processes
Multiple Locations
The system is set up with a location hierarchy. This can be separate offices, different parts of sites etc. Having multiple locations allows you to report on activity at different offices for example. It also means that you can have different rules and workflows for visitors at each location.
Express Check in
If a visitor is pre-booked they can be sent a QR code before their arrival. When the visitor arrives at the site they can scan their QR code on a scanner at the check-in location and this instantly checks the visitor in. Doing this speeds up the check-in process and also means that it is a contactless check-in.
Access Control
SkyVisitor has the ability to integrate directly with your access control system. You are able to define what locations visitors have access to via your visitor system, you can also see when a visitor has moved between areas at your site.
ISO Accredited | GDPR Compliant
SPECIALIST SECTORS
Managed Buildings & Offices
Transport & Logistics
Student Accommodation
Universities
Schools & colleges
Residential Building
Retail
Manufacturing & Warehousing
Banking & Finance
Business & eCommerce
Hospitals & Healthcare
Law & Accountancy
Your Skyvisitor questions answered.
Can I use Skyvisitor across multiple sites?
Yes. SkyVisitor is a fully scalable visitor management solution that can be applied to multiple site locations as required with software that can be scaled to suit your budget and business needs. Extra features can be added, such as data integration for increased functionality as well as multiple receptions and site locations.
Your SkyVisitor questions answered.
Can there be different journeys for different types of visitors?
Yes, our technical team will help create a unique customer journey during the onboarding process.
Your SkyVisitor questions answered.
How can a visitor check in to the system?
However they like – it’s 2021 – you can enable the user to decide and create a great User Experience! Mobile ID, QR Code, with the ‘personal touch’ at your reception, via SmartScreen (touch or gesture touch-free) or ‘straight to gate’ incorporated with your access control.
Your SkyVisitor questions answered.
Can I make a visit a regular occurrence?
Yes, when creating the visit you can select a tick box that makes it a regular occurrence or create a schedule of bookings that don’t need to follow any pattern.
Your SkyVisitor questions answered.
Can I integrate SkyVisitor with our access control system?
There are many access control systems that we can currently integrate with, we also have a highly skilled technical team who may be able to create an integration to a system we haven’t worked with before.
Your SkyVisitor questions answered.
Is there a limit, or charge, per number of users?
Not at all, SkyVisitor does not charge based on user numbers, making your budget projections very easy to manage.
Your SkyVisitor questions answered.
Can I manage contractors with SkyVisitor?
Yes – we have a feature-rich module for SkyVisitor known as SafeWorks which can help you manage the process from OnBoarding the Approved Contractor Company, checking and storing Insurance docs and RAMS (with automatic expiry reminders), to Inductions for each individual, checking of qualifications and certifications, Time & Attendance, ID & Access & Banning, and Permit to Work issue and hand back – giving you a complete and powerful 360-degree auditable solution.
Your SkyVisitor questions answered.
Is SkyVisitor hosted in the UK?
Yes, all data is hosted entirely in the UK with UKFast. Our data centres are ISO 27001 certified, PCI-compliant and secured to UK government IL4 standards, which ensures your solution is protected by exceptional levels of both physical and virtual security at all times.
Your SkyVisitor questions answered.
Can SkyVisitor be used across multiple sites?
Yes, the system works with a very smart location hierarchy. You can create multiple parent/child /sub-child relationships with different rules and triggers for each location.
Your SkyVisitor questions answered.
When creating a booking on the system, if there are multiple visitors, can I import them?
Yes, you can upload an xls file to the system and invite all attendees this way. There is no need to save this to a particular style – you simply map your fields in your spreadsheet to fields in SkyVisitor.
Your SkyVisitor questions answered.
How long is the data held for in SkyVisitor?
This can be defined in line with your privacy policy and can be configurable per location, per Visitor Type, per field to help ensure your compliance with GDPR. For example, you may wish to hold data of visits for 18 months, but delete the image of the visitor after 3 months.
Your SkyVisitor questions answered.
I want to make sure that anyone visiting follows covid secure rules and etiquette - how can SkyVisitor help with this?
We start with enabling you to invite your visitor in advance and advise them of measures you have in place. You can send almost anything with this invitation email, including a Covid Questionnaire (time-sensitive) and a link to a web-based induction video.
On arrival, you can enable seamless contact-free access if required via our Mobile ID, facial identification or QR scan check-in. With Mobile ID, the Visitor will have downloaded our App and created a secure and compliant link to make a Global ID for them via their mobile device. On arrival at your premises, the beacons will detect the presence of their Mobile ID and check the visitor in / notify the host / push notify any information you require.
For Facial Recognition entry, they can simply upload a selfie from their Guest Invite, and this will be converted to an algorithm ready to allow access when they look at the reader.
For QR contact-free access, they simply present the code on their phone (or printed) pretty much as you would for train travel or your Boarding Pass on a plane.
Your SkyVisitor questions answered.
Can I create Custom Fields?
You can easily create custom fields, per visitor type, per location, made mandatory or otherwise. This enables you to truly make the system work for you, your way.
