INTERNAL MAIL TRACKING

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Simple, effective
internal mail tracking
for mailrooms and
receptions

ENTERPRISE GRADE

SEE HOW IT WORKS
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Our cloud-based internal mail tracking system tracks delivery of parcels and their safe distribution through your building.

How does OmniPost work?

Simple | Secure | Accountable | Cost Effective

A mailroom that delivers

Cloud hosted portal and mobile app

Internal mail tracking of parcels. Your mailroom and your customer.

The OmniPost portal is a simple way for you to track the live status of a parcel in the system.

The internal parcel tracking software shows you who received it, who it is for, where it is currently stored, how it is moving through the system, who delivered it, photos, and finally the proof of delivery signature or ID card scan.

Importantly, recipients can also have access to this information, and because they get alerted to the item’s existence, they have the opportunity to change delivery instructions etc – saving time, allowing staff to be more productive and improving customer satisfaction and parcel management.

Tailoring OmniPost to work your way.

It’s simple to tailor OmniPost mailroom tracking software using the admin-user function, so it works exactly the way you like to.

  • Custom create email and SMS messaging to update users upon the change of status of a parcel
  • Personalise messages and add your company branding
  • Set preferences by location for delivery or collection rules and alerts
  • Create and manage system and mobile users and their respective access
  • Define your own delivery threshold rules and generate KPIs
  • Create and manage your own courier and service lists
  • Configure for your own process – collections, delivery, post round etc
  • Integrate with our smart-locker solution, available with a choice of styles

Reports can be configured so you have the data that you need in your organisation. As well as being the ultimate accountability and audit solution, these reports can be used to improve processes – flagging trends before they become issues.

Simple to apply filters deliver data on a host of fields – couriers, dates, times, processing issues, peaks and troughs of deliveries. These alert you to information to help with resource planning and improving services.

A summary of key information is available on the ‘OmniPost Dashboard’. Some reports can be auto-generated, but we recognise that the best solution is to give you access to the data, so we provide the option to Filter/Search and export data to XLS.

Reporting and improving.

Reports can be configured so you have the data that you need in your organisation. As well as being the ultimate accountability and audit solution, these reports can be used to improve processes – flagging trends before they become issues.

Simple to apply filters deliver data on a host of fields – couriers, dates, times, processing issues, peaks and troughs of deliveries. These alert you to information to help with resource planning and improving services.

A summary of key information is available on the ‘OmniPost Dashboard’. Some reports can be auto-generated, but we recognise that the best solution is to give you access to the data, so we provide the option to Filter/Search and export data to XLS.

Streamlining the mailroom.

OmniPost improves service to your users – it also supports your internal mailroom team.

It mimics the traditional mailroom process but removes cumbersome, time-consuming and outdated paper systems and replaces them with a smart, intelligent, flexible, time effective and efficient solution to parcel management system tracking.

Improving customer satisfaction is always key, but OmniPost also protects the mailroom with clear data and accountability. Disputes are reduced. Time spent logging parcels, processing them and tracking them is minimal. The reception or mailroom becomes safer and mess-free. It saves time, costs and unnecessary complaints. Absolute value for money.

OmniPost in the Cloud and on the move.

OmniPost in the Cloud

OmniPost is a Cloud Hosted web application that is ready to go, working on your existing PCs.  The web application provides access to all functionality, including access to reporting and admin tools. It is hosted in the UK by AWS (Amazon Web Services) so you can be assured of super secure, reliable access to your data.

OmniPost on the move

OmniPost Mobile works with any iOS or Android phone, tablet or mobile computer. Every working environment is considered using smart development tools. The application works both online and offline, so you don’t need a permanent internet connection.

Our hardware partners include Zebra, Datalogic, Honeywell, Opticon and Handheld. Examples include the Datalogic Memor 10 and the Zebra TC57x, both delivering excellent performance without breaking the bank.

OmniPost phone screen
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FREE 30 minute demonstration

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Getting started with internal mail tracking

The ExPD team is UK-based, super friendly and knowledgeable, so getting started with OmniPost is simple.

Before you buy, we host an online demonstration to see OmniPost in action and we undertake a full, pre-sale consultancy and application review to be sure you get the right components to achieve your objectives.

We train your team on how to use our internal mail tracking system and are always on hand for ongoing support and maintenance.

BOOK A DEMO
Internal mail tracking tech support

With you all the way

We want every team that works with OmniPost to be delighted with our installation, the product and our service.

That’s why we don’t insist on a minimum contract term, and how we’ve grown our business to become a leading provider of parcel management solutions.

Your subscription ensures your system develops as you do and is always up to date. All backed, of course, by the ExPD Above & Beyond service guarantee.

FIND OUT MORE
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Connected I Accountable I Secure

Smart Lockers by ExPD

All our products integrate seamlessly with our bespoke ExPD Smart Locker systems making our smart technology even smarter.

TAKE A LOOK

ISO Accredited | GDPR Compliant

Dr O AhmedDirector

The software & hardware is excellent, robust, looks & feels great, intuitive and does everything we expect & more. It blended in seamlessly with our operations and exceeded our expectations. The product is backed by an equally impressive customer service team. I would have no hesitation in recommending.

Andy McGowanHead of Security, Fettes

In summary, I have found ExPD to be a company that is right on the money in every way, they are well run, they have good staff, they only supply well tested products which are fairly priced. Would I recommend them, absolutely and I am happy to be contacted in order to supply more detail.

Charlotte Upfold

Finally an organised post room! We have been using OmniPost for over a year now and finally we have an organised post room! The software system is easy to use and keeps all of our parcels in check. Initial set up was smooth and ongoing support has been fantastic. Would recommend this postal system.

Chris SheffieldHallam University

OmniPost. Easiest system to use!
OmniPost is such an easy system to use whether it be on the computer desktop (goods in) or the mobile phone app. Our staff that use the app all have good words to say about OmniPost. ExPD are a joy to work alongside and easy to contact about any queries. Keep up the good work!

Craig Thompson

I work in a student accommodation building with 2000 students. Before OmniPost, we used pen and paper to log our post. The team at ExPD helped me every step of the way. From creating our database to supplying all of the hardware which is easy to use and install. Amazing work from implementation to follow-up.

Your OmniPost questions answered

OmniPost internal mail tracking really is very simple to install and to use and our UK-based team is always on hand to answer any questions you may have.

What if a parcel has a handwritten address label?

You can simply print a barcode from the OmniPost system or apply a pre-printed barcode to use as the tracking number.

Your OmniPost questions answered.

How do we create our own in-house reports?

By viewing all items within the system you can create and configure your own custom reports. Also, all data can be exported to an excel document so you can create more in-depth personalised reporting data.

Your OmniPost questions answered.

Our address book changes quite frequently, do we have to manage this manually?

OmniPost has the ability to automatically import recipients on a regular basis. This means that your team won’t have to manage new starters and leavers manually.

Your OmniPost questions answered.

I need to send different notification emails depending on various criteria of inbound items, is this possible?

Yes, by adding in user-defined fields to manage your criteria the system then sends specific emails/SMS messages. These specific emails could include ‘perishable item’ and ‘large item’.

Your OmniPost questions answered.

How long is the data in the system held for?

This is configurable by you. You are able to store data for up to 36 months.

Your OmniPost questions answered.

What information can I get about a delivery?

OmniPost has a selection of standard fields including package type, courier, recipient and many more. If there are any custom fields you would like for your organisation, for example a purchase order number, you can simply add these to tailor your system.

Your OmniPost questions answered.

Can I view the system from anywhere?

Yes. The system is web-based and you can access it from any PC, whether that’s in the post room, your office or even when you’re working from home. The system can be locked down though to prevent access from outside the business if this is required.

Your OmniPost questions answered.

How do we add new recipients?

New recipients can be added very simply via the homepage, it is a simple case of typing in their information and data will be saved.

Your OmniPost questions answered.

Do my mobile devices need a permanent connection to the internet?

No, the OmniPost app is super smart and works online and offline. It’s seamless to the users and will sync only when it has a connection.

Your OmniPost questions answered.

Due to staff not being in office so much, can we track items to storage locations and keep a record of an item's whereabouts?

Absolutely YES! OmniPost has an option to transfer items – simply scan the item and select/scan the storage location and it’s sorted. The software provides an audit trail and also the updated location against the record.

Your OmniPost questions answered.

If I need support who do I contact?

There is a ticketing system built into OmniPost so you can raise an issue if you find one. Alternatively, call us and we are happy to help resolve your issue.

Your OmniPost questions answered.

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Managed Buildings & Offices

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Residential Building

Retail

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Banking & Finance

Business & eCommerce

Hospitals & Healthcare

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