Recipient Information: Our app does not actively collect Personal Identifiable Information (PII). Instead, recipient details are downloaded from our pre-registered database for each customer, which includes information like recipient name and package allocation details.
Item Information: Details about the items, such as sender, tracking number, and delivery status, are stored.
Device Information: We may collect device-specific information such as device type, operating system, and unique device identifiers to enhance app performance.
Usage of Data
Recipient and parcel information are utilized to update and track the status of deliveries, ensuring that the right parcel reaches the intended recipient.
Device information aids in optimizing our app’s performance for your specific device and troubleshooting potential issues.
Data Storage and Security
All data is stored on secure servers with encryption to ensure its safety.
We adhere to best practices in cybersecurity to prevent unauthorized access to the data.
We do not sell, share, or provide access to any data (including recipient information) to third-party companies.
Certain essential third-party service providers, such as parcel tracking systems, may have limited access to data, strictly for operational purposes.
International Data Transfers
Our primary data centres are located in London – UK (EU-WEST2), If data is processed in other countries, due to backup or secondary servers, we ensure stringent data protection measures are adhered to.
Customers can request to view the recipient information related to their account.
If any recipient data appears to be incorrect or outdated, customers can request corrections.
Customers have the right to request the removal of recipient information, subject to certain conditions.
We may occasionally update our data safety practices. We advise checking this form periodically for any changes. Significant changes will be communicated through the app or other appropriate channels.
For any questions or concerns about our data handling practices, please reach out to us at firstname.lastname@example.org