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It won’t come as a surprise that 90% of tenants in residential buildings receive at least one package per week, with some receiving as many as seven to 10 packages weekly, according to a study from Parcel Pending.

To meet this growing need for secure, on-demand package management, property managers can introduce smart lockers.

Smart parcel lockers are revolutionising the way tenants receive and manage their deliveries, enhancing their overall living experience in several ways…

How do smart parcel lockers work?

Our smart parcel locker systems operate on our own Summit technology that integrates with our OmniPost internal mail tracking software.

When a package or mail arrives for a tenant, it is securely stored in a designated locker compartment. The tenant receives a notification with a QR code for easy retrieval. This process not only ensures security but also provides real-time tracking capabilities, enhancing transparency and accountability in package delivery.

The benefits of parcel lockers for tenants and property managers

Flexibility and convenience

No longer do tenants need to rush home to catch a delivery or worry about packages being left unattended at their doorstep.

With these lockers installed in the lobby of your building or another accessible location, tenants receive notifications as soon as their packages are delivered. They can then pick them up at any time that suits their schedule. This flexibility not only saves time but also eliminates the frustration of missed deliveries.

Secure storage lockers

Security is a top priority for both tenants and property managers alike. Smart parcel lockers address this concern by providing a secure storage solution for packages. Each locker compartment is equipped with robust locks and monitored by advanced security systems, ensuring that deliveries remain safe until they are retrieved by the intended recipient.

This added layer of security offers peace of mind to tenants, knowing that their packages are protected from theft.

Streamlining the package retrieval process

Smart parcel lockers streamline the package retrieval process for tenants. Instead of relying on property staff to manage and distribute packages manually, our system handles everything from delivery to notification.

This not only reduces the workload on property management teams but also minimises the potential for errors or misplaced packages. Tenants appreciate the efficiency of being able to retrieve their packages quickly and independently, without having to wait in long lines or fetch them during office hours.

Sustainable living

The implementation of smart parcel lockers contributes to a more sustainable living environment. By reducing the need for multiple delivery attempts and minimising packaging waste associated with failed deliveries, these systems support eco-friendly practices.

Tenants can feel good about reducing their carbon footprint while enjoying the convenience and security offered by smart parcel lockers.

Smart parcel lockers are transforming the tenant experience in residential buildings by providing unmatched convenience, security, efficiency, and sustainability. As the demand for seamless package delivery solutions continues to grow, these innovative systems are proving to be a valuable investment for property managers looking to enhance tenant satisfaction and streamline operations.

For more information, contact our specialists at